Are you an administrative agency or a law firm?

No. Landesp coordinates your relocation process, and our partner lawyers handle the legal work when your case requires it. Procedures and documents are checked against official sources.

How much does it cost?

The Student Pack has a fixed price of €300 per person. Essential depends on your procedure and headcount: you define your case in two minutes, see the price and scope in writing, and only then decide whether to pay. No hidden costs or later charges.

I'm already in Spain. Can you help me?

Yes. Registration, bank account, digital certificate or utilities if you have just arrived; and family reunification if you have been here for a while. We handle it with you.

Can you guarantee an appointment for my procedure?

No one can honestly guarantee an appointment at a public office, whether immigration, the police, the town hall or the consulate: availability depends on each administration. What we do guarantee is our part: the file ready, official channels monitored and the request filed the moment a slot opens.

How long does the process take?

We recommend starting 8 to 12 weeks before arrival. Some procedures can be prepared from your home country; others are only possible in Spain. With early planning, many clients are operational within 15 to 30 days of arrival.

What are the 7 biggest mistakes people make when moving to Spain?

1) Paying rental deposits without verifying property ownership or reviewing lease terms; 2) Misunderstanding immigration rules (arriving as a tourist for procedures requiring a prior consular visa); 3) Delaying mandatory local municipal registration (empadronamiento); 4) Overlooking tax residency rules (such as the 183-day rule or Beckham Law deadlines); 5) Purchasing health insurance with co-payments rejected by immigration; 6) Arriving without police certificates or degrees properly apostilled and sworn-translated; and 7) Postponing TIE appointments and bank account opening without organized proof of funds.

Can you move and live in Spain?

Yes, absolutely. Spain offers well-established legal residency pathways: the Digital Nomad Visa (for remote employees and international freelancers under the Startup Act), the Student Visa (which permits working up to 30 hours per week), the Non-Lucrative Visa (for individuals with sufficient savings or passive income), highly qualified professional visas, investor visas, and residency through arraigo. The key is organizing your documentation and choosing the right legal route before travelling.

What are the do's and don'ts in Spain?

Do's: register your address (empadronamiento) immediately upon signing your lease; apply for your TIE residence card within 30 days of arrival; seek professional tax advice before your first 183 days; and verify property records before sending any money. Don'ts: never transfer rent deposits without lease verification and land registry check; do not exhaust your 90-day Schengen stay without a valid legal pathway; and do not purchase cheap insurance with co-payments.

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Paperwork

How to file an official complaint against BLS Spain

Legal guide to file official complaints against BLS for mistreatment, forced collections or retention of passports before the Spanish Consulate and the MAEC.

A sign stating that official complaint forms are available on request

Did you suffer degrading treatment from BLS counter staff?Were you forced to pay for a service you didn't want under the threat of not receiving your documents?Have your passport been held for months without a response?Filing a complaint on the BLS web mailbox is usually futile.We show you the official channels of the Spanish State where your complaint has legal and audit consequences.

The Legal Framework of Claims in the Spanish Administration

BLS International is not an autonomous entity with legal impunity: it is an external contractor of the General State Administration (AGE) that provides a subcontracted public service.Royal Decree 951/2005 guarantees the right of all users of public services to make complaints and suggestions about the operation of consular offices and their collaborating companies.

Complaints submitted through the official channels of the Ministry of Foreign Affairs (MAEC) do not remain in the BLS trash can: they enter the general registry of the State and count negatively in the evaluation documents and contractual penalties that the Spanish Government applies to the company.

Channel 1: The Official Book of In-Person Complaints at the Visa Center

By law, every BLS visa center must have official sheets from the Book of Complaints and Suggestions of the General State Administration.Do not accept a 'blank sheet of internal BLS suggestions': require the official format in triplicate on Spanish Government letterhead.

Fill in the facts with dates, exact times, names of the employees involved and the irregularity committed.A sealed copy remains in your possession, another in the center and the third must be sent to the Consulate General of Spain within a maximum period of 48 hours.

Keep readingCancelling or rescheduling your BLS appointment without a passport block

Channel 2: The Electronic Headquarters of the Ministry of Foreign Affairs (Online)

Any citizen, regardless of their nationality or country of residence, can file a formal complaint electronically with the General Subinspection of Services of the MAEC.

Access the MAEC Electronic Headquarters in the 'Complaints and Suggestions' section.You can present it with a digital certificate or through a web form with email identification, attaching screenshots, BLS receipts, payment receipts, and incident recordings.

Official Channels to Formulate Complaints with Administrative Impact

Claim Route	Competent Body	Legal Support	Practical Effect
Complaint Sheet Book (Physical at Headquarters)	Consulate General of Spain	Mandatory by MAEC specifications	Direct consular inspection of the contract
MAEC Electronic Headquarters (Telematics)	General Subdirectorate of Consular Affairs	Law 39/2015 on Administrative Procedure	Opening of disciplinary proceedings against the company
Written to the Consul General of Spain	Consulate Headquarters in the district	Vienna Convention on Consular Relations	Binding instruction to review your appointment/case
Social Networks / Google Reviews	Public opinion / No legal effect	None	Visibility but no legal force

Key Practical Tips

What the team recommends before you file anything:

Maintain a strictly factual and professional tone. Complaints containing insults or generalizations are filed outright, while complaints citing articles in the specifications or involuntary charges trigger consular inspections.
Filing a formal complaint can never jeopardize the resolution of your visa. Complaints are processed by the MAEC services inspection, while your visa is resolved independently by the consular section.

Required Documentation Checklist

Complete identification data of the claimant and visa file number.
Date, time and exact BLS branch where the events occurred.
Identification of the window staff or assigned counter number.
Invoices, bank receipts or screenshots that prove the irregularity.
Presentation through the MAEC Electronic Headquarters or triplicate Official Book.

Sources: Real Decreto 951/2005 por el que se establece el marco general para la mejora de la calidad en la AGE; Libro de Quejas y Sugerencias Electrónico del Ministerio de Asuntos Exteriores (MAEC); Ley 39/2015 del Procedimiento Administrativo Común de las Administraciones Públicas.